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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of brittany brown

brittany brown

July 21, 2026

5  out of  5
rating by brittany brown
"They are amazing! best service, they are very quick to get you in! my car insurance went from $235 to $178!"
We responded:
"Brittany, thank you for the amazing 5-star review! We’re so glad we could get you in quickly and help lower your car insurance from $235 to $178—that’s a great savings! We appreciate your trust and look forward to helping you anytime you need us. - Logan"
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Heather Upole

July 19, 2026

5  out of  5
rating by Heather Upole
"Logan and his team are polite and very well to work with. They are quick when communicating and make sure you have/ understand everything within your policy and on going matters.
Thanks guys!!"
We responded:
"Thank you for your feedback, Heather! It's great to hear that we have been helpful and communicative in ensuring you understand your policy and ongoing matters. If you ever have more questions or need assistance with your insurance, feel free to reach out. -Logan"
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Travis Corbin

July 17, 2026

5  out of  5
rating by Travis Corbin
"Great agents!! 7 yrs strong!! Thank u state farm of ridgeley wv"
We responded:
"Thank you, Travis, for your feedback and for being with us for seven years! We're glad to hear that our agents have made a positive impact on your experience within our office. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out. -Logan"
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Heather Dolly

July 15, 2026

5  out of  5
rating by Heather Dolly
"Just added a teen driver. Very friendly, and helpful, made the process as painless as possible!"
We responded:
"Heather, thank you for the 5-star review! Adding a teen driver can feel like a big step, so we’re glad our team was friendly and made everything as smooth and painless as possible. If you have any questions as your new driver gets on the road, we’re here anytime. - Logan"
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Terry Davis

July 15, 2026

5  out of  5
rating by Terry Davis
"When I call during regular business hours, the phone is answered quickly and they stay with me until whatever the call is about is dealt with satisfactorily.
I have been a State Farm customer for many decades and service like is why I remain a customer.-"
We responded:
"Thank you, Terry, for the 5-star review and for being a State Farm customer for so many decades. We’re glad our team answers quickly and takes the time to stay with you until everything is fully taken care of. Your loyalty means a great deal to us, and we appreciate the opportunity to continue serving you. - Logan"
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Shawn Clay

July 15, 2026

5  out of  5
rating by Shawn Clay
"State farm is a great place to do business with!"
We responded:
"Shawn, thank you for the 5-star review! We’re glad to hear you’ve had a great experience doing business with State Farm. We appreciate your trust and look forward to helping you again whenever you need us. - Logan"
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Isabelle Nicely

July 9, 2026

5  out of  5
rating by Isabelle Nicely
"All the state farm employees in Logan's office are so friendly & helpful when I go in to pay my insurance."
We responded:
"Thank you, Isabelle, for the 5-star review! We’re glad everyone in our office makes you feel welcome and helps make paying your insurance quick and easy. We appreciate you stopping in and look forward to seeing you next time. - Logan"
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Carrie Nicely

July 9, 2026

5  out of  5
rating by Carrie Nicely
"Logan is very professional but very easy going. He was very helpful. Not only did I switch my auto & homeowners insurance to him, But I also had him help me with some of my financial advising for my thrift savings plan & I am very happy with the rollover & outcome. Highly recommend!!!!!"
We responded:
"Thank you, Carrie, for sharing your experience and for the 5 stars! It's great to hear we were able to assist with both your insurance needs and financial advising. Looking forward to working with you in the future! Your recommendation means a lot to us! Please reach out anytime, we're always here. - Logan"
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Tater Maphis

July 1, 2026

5  out of  5
rating by Tater Maphis
"Great job couldn’t of been happier with service I got from him"
We responded:
"Thank you, Tater, for your feedback! I'm glad to hear you were happy with the service you received. Your support means a lot to us. -Logan"
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Lexi Warnock

July 1, 2026

5  out of  5
rating by Lexi Warnock
"very nice and helpful"
We responded:
"Thank you, Lexi, for your kind words. We're glad to hear that you found our service nice and helpful. Your feedback means a lot to us. -Logan"
Profile photo of Stephen Dailey Jr.

Stephen Dailey Jr.

July 1, 2026

5  out of  5
rating by Stephen Dailey Jr.
"Great customer service and great prices! Thank you Austin"
We responded:
"Thank you, Stephen, for the 5-star review! We’re happy you received great customer service and pricing, and we’ll be sure to pass your thanks along to Austin. Let us know anytime we can help. - Logan"
Profile photo of Shawnee and Greg McElfish

Shawnee and Greg McElfish

July 1, 2026

5  out of  5
rating by Shawnee and Greg McElfish
"I would like to write about Jennifer S.who takes care of us at State Farm. She makes you feel very good when you call, her voice is positive upbeat and if you’re having a bad day, she’s the kind of person you would like to speak to Excellent ability to explain something if you are not able to understand it or you are frustrated she is positive when you may be unhappy about a situation and she works to help. You will understand the decision without taking away from State Farm. I highly recommend her to be a trainer for all other intake Personnel at State Farm offices. You have one of the best and you need to hold onto her and I am very glad that she takes care of us. Thank you for allowing me to give her recognition that she deserves. Shawnee L McElfish- State Farm client for over 50 years."
We responded:
"Shawnee, thank you for your 5-star review! Jennifer is one of the best and we're glad to hear she has consistently provided excellent customer service! Your satisfaction is our top priority, and we appreciate your kind words. - Logan"
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Alexis Moreland

June 30, 2026

5  out of  5
rating by Alexis Moreland
"Laura does a great job! Highly recommend!!"
We responded:
"Thank you, Alexis, for your recommendation! We're glad to hear that Laura provided you with such great service. Your feedback is greatly appreciated. -Logan"
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Frank Hannah

June 30, 2026

5  out of  5
rating by Frank Hannah
"Wow, I had an enjoyable experience talking with Austin. He was very efficient. He allowed me all the time I needed to make decisions. Very Satisfied with the results!"
We responded:
"Thank you, Frank, for sharing your experience with Austin. It's great to hear that he provided you with the time and efficiency you needed. We're glad you're very satisfied with the results! -Logan"
Profile photo of Jonna Welch

Jonna Welch

June 30, 2026

5  out of  5
rating by Jonna Welch
"I absolutely love this insurance agency. They are always so friendly and helpful."
We responded:
"Jonna, thank you for the 5-star review! It means a lot to hear how much you enjoy working with our agency. Our team works hard to stay friendly, responsive, and helpful— we’re grateful you noticed! We’re always here whenever you need anything. - Logan"
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Jason Stewart

June 26, 2026

5  out of  5
rating by Jason Stewart
"Very Friendly and Helpful made it easier to change companies very competitive rates."
We responded:
"Thank you, Jason, for your 5-stars! I'm glad to hear that our team was friendly and helpful in making your transition smooth and that you found our rates competitive. We appreciate your support. -Logan"
Profile photo of glenna allen schnabel

glenna allen schnabel

June 26, 2026

5  out of  5
rating by glenna allen schnabel
"Fantastic Agent. I am so so pleased with the knowledge and the assistance in all my needs.
Thank you."
We responded:
"Thank you, Glenna, for your kind words. I'm glad to hear that our knowledge and assistance have been helpful to you. If you need anything else, feel free to reach out. -Logan"
Profile photo of glenna schnabel

glenna schnabel

June 26, 2026

5  out of  5
rating by glenna schnabel
"Fantastic Agent. Walked me through all my needs and explained in detail in a way I was able to understand completely. Greatly appreciate his knowledge and help."
We responded:
"Thank you, Glenna, for your feedback! I'm glad to hear that the detailed explanations were helpful and that you felt supported throughout the process. Your appreciation means a lot to us. -Logan"
Profile photo of Stephen Wood

Stephen Wood

June 25, 2026

5  out of  5
rating by Stephen Wood
"Lauren did a great job! We were in the market for new insurance because of a terrible experience with how things were handled by our provider of 20 years. Her outreach was very much the perfect timing, and she couldn’t have been more helpful in terms of making sure everything we needed was handled and had a big discount to what we were paying."
We responded:
"Thank you, Stephen, for the wonderful 5-star review! We’re sorry you had to deal with that experience after so many years, but we’re really glad Laura’s outreach came at the right time and that she was able to handle everything you needed from start to finish. It’s great to hear she also found you a significant discount compared to what you were paying. We truly appreciate your trust and are here anytime you need us. - Logan"
Profile photo of Diana Twigg

Diana Twigg

June 24, 2026

5  out of  5
rating by Diana Twigg
"Very good experience. Austin was very helpful in setting me up with new car insurance at a better deal than I had with another company. Which I appreciate very much."
We responded:
"Diana, thank you for the 5-star review! We’re glad you had a great experience and that Austin helped you get set up with better car insurance than you had before. We truly appreciate your trust, and we’re here anytime you need help or want to review your coverage. - Logan"
Profile photo of Marcus Washington

Marcus Washington

June 17, 2026

4  out of  5
rating by Marcus Washington
"Austin did and amazing job helping me find the best price for my full coverage insurance thank you again austin great work"
We responded:
"Thank you, Marcus, for sharing your experience with us. We're glad to hear that Austin was able to assist you in finding the best price for your full coverage insurance. Your feedback is valuable, and we appreciate your support. -Logan"
Profile photo of Chris Shafer

Chris Shafer

June 11, 2026

5  out of  5
rating by Chris Shafer
"My agent was very professional very satisfied with there work and prices ! Thank you Austin"
We responded:
"Thank you, Chris, for the 5-star review! We’re glad you were satisfied with the service and pricing, and that Austin took great care of you. We appreciate your business and are here whenever you need anything. - Logan"
Profile photo of Charissa Bishop

Charissa Bishop

June 10, 2026

5  out of  5
rating by Charissa Bishop
"Very personal service. Small town feel where they know me and want to help me with my insurance needs"
We responded:
"Charissa, thank you for the 5-star review! We’re glad you feel personal, small-town level of service with our office. Getting to know you and helping with your insurance needs is exactly what we aim for—please reach out anytime you need us. - Logan"
Profile photo of Garrett Long

Garrett Long

June 9, 2026

5  out of  5
rating by Garrett Long
"Austin put in work and gave us an excellent deal on our auto insurance."
We responded:
"Thank you, Garrett, for your feedback! We're glad to hear that Austin was able to secure an excellent deal on your auto insurance. We appreciate your support. - Logan"
Profile photo of Christian Blackwell

Christian Blackwell

June 4, 2026

5  out of  5
rating by Christian Blackwell
"Austin made switching insurances a breeze for me. I’m not a very tech savvy person but he walked me through and talked me through it all and saved us well over 1200 a year in auto policy’s and home owners insurance. Definitely consider reaching out to him if you have questions or need quotes!!!!"
We responded:
"Thank you, Christian, for sharing your experience! It's great to hear that Austin was able to guide you through the process and help you save significantly on your policies. We appreciate your recommendation and are here if you need anything else. -Logan"